Leaders don’t matter until they do what matters.
I really liked this quote, though I felt it needed an answer. So I tweeted ‘what matters to staff.’ I admit there were only a few responses but dealing with behaviour and a positive outlook are there.
Another quote that caught my thinking was,
Unless you have a clear idea of the difference you want technology to make, it probably won’t make any difference at all. (Kevan Collins and Steve Higgins)
Focus on the difference, then work out how to achieve it, and often, there is a more affordable answer than technology.